Shipping & Delivery

We aim to have all orders dispatched within 36 hours of the order being placed*.

All our orders are packed with great care using protective materials.

Please Note: Orders placed at weekends will usually be dispatched on Mondays (except bank holidays).

Shipping prices are as follows:

UK

Orders up to £150

£4.50 Royal Mail Tracked 24 (2 Days)

£9.50 Royal Mail Special Delivery (Next Day)

Orders £150 - £250

£5.00 Royal Mail Special Delivery (Next Day)

Orders Over £250

FREE Royal Mail Special Delivery (Next Day)

EXCEPTIONS

There are a few items (mainly heavier items from supplies section) where the above rates do not apply. Shipping rates are calculated for these based on weight.

CHANNEL ISLANDS

Delivery costs and options are the same as for the UK. However, please note that delivery estimates are different than those stated above.

INTERNATIONAL

Rates calculated at checkout via DHL worldwide for international Customers.
Please Note! - Costs are for shipping only. Any additional customs/import fees or local taxes are not included. It is the receiving customers responsibility to pay these where necessary.
It is also the customer's responsibility for processing the package through local customs. Please monitor the provided tracking. Sometimes the courier and/or local customs may need additional information to process the package.
If packages are returned to us after import, we will not refund any shipping costs. In some cases there may also be an additional charge due to unpaid fees or return shipping. These costs will be removed before any refunds are processed. This applies to both cases of unpaid fees/duties and also where the required information has not been provided to DHL and/or local Customs.

In some extremely rare cases an additional shipping charge may apply for very heavy or bulky items.

*Pre Orders: Pre Ordered items will ship at the earliest possibility. Shipping dates are estimates and are not guaranteed. Any other sealed products bought in the same shopping cart as pre-order items will not be shipped until the pre ordered products are available. Please note that the release dates can be changed by the manufacturers at short notice. If a release date is changed and you would prefer a refund, then please contact us.

Delivery estimates are from when shipped. NOT from when ordered.